Please note: On no account should you visit any website to submit your personal details in order to claim refund based on an email purporting to either represent Interswitch, the bank or Central Bank of Nigeria. Such an act would immediately compromise your ATM card and render your account vulnerable to fraudulent withdrawals.

The claim that that the refund takes a maximum of 24hrs to reflect in your account is totally untrue and is merely a way of luring you to divulge your ATM card details.

If you have already responded to such fraudulent email, immediately notify your relationship manager or call CIC on 01-2808UBA i.e. 01-2808822 or via email at cic@ubagroup.com to disable your card to prevent fraudulent withdrawals on your accounts until such a time that you can safely change your PIN.


Thank you.